Frequently Asked Questions
Find answers to frequently asked questions about podiatry and chiropody services, home visits, treatment costs, diabetic foot assessments, nail surgery and arranging an appointment in Rainhill, Widnes and surrounding areas.
What services do you provide?
I provide professional podiatry and foot health care, including routine foot care, diabetic foot assessments, treatment for corns and calluses, ingrown toenail care, nail surgery where appropriate, wound management and preventive foot care advice. See the full list of services →
What is the difference between a podiatrist and a chiropodist?
In the UK, the terms podiatrist and chiropodist are commonly used interchangeably. Both describe healthcare professionals who assess, diagnose and treat conditions affecting the feet and lower limbs. “Podiatrist” is the modern professional title, while “chiropodist” is an older term that many patients still use. Both titles are protected by law, so anyone using them must be registered with the Health and Care Professions Council.
How can I book an appointment?
The easiest way to arrange an appointment is to contact me on WhatsApp. You can briefly describe your concern, and I will advise which appointment is most suitable and confirm availability. If you prefer, you can also use my secure online booking system. Message me on WhatsApp → or book online →
Do you offer home visits and which areas do you cover?
Yes. Home visit appointments are available across Rainhill, Widnes and nearby postcodes, including L35, WA8, WA9, and surrounding areas. If you are unsure whether your address is covered, send me your postcode on WhatsApp and I will confirm availability.
Are you registered?
Yes. I am an HCPC-registered Podiatrist and a member of the Royal College of Podiatry. Your care is provided in line with current professional, clinical and safety standards.
Do you treat children?
Yes. I see patients of different ages for concerns such as ingrown toenails, verrucae, skin conditions and other foot problems. The assessment and treatment will be tailored to your child’s individual needs.
How much does treatment cost?
Fees vary depending on the appointment and treatment required. You can view the current home visit prices on the Services page, or contact me on WhatsApp if you are unsure which appointment you need.
Which payment methods do you accept?
Card payments and cash are accepted.
What is your cancellation policy?
You can cancel or reschedule your appointment up to 24 hours before the scheduled start time without a fee.
For cancellations made less than 24 hours before the appointment, or for missed appointments, a fee of £20 will be charged.
If you reschedule your appointment, any payment already made will automatically transfer to your new booking.
How do you ensure infection control and safety?
I follow professional infection control procedures for instrument cleaning, decontamination, sterilisation and the use of personal protective equipment. You can also read more about my approach to cleaning instruments before autoclaving →
Do you perform nail surgery and what is recovery like?
Where clinically appropriate, partial nail removal with phenolisation may be offered for recurrent or painful ingrown toenails. Local anaesthetic is used, and most people can return to normal light activities relatively quickly, depending on their work, footwear and individual recovery. Dressing changes and full aftercare advice are provided.
I have diabetes. What should I expect from a foot assessment?
Your assessment may include checks of your circulation, sensation, skin and nail health, footwear and overall level of foot risk. You will receive personalised advice to help prevent problems and a follow-up plan where appropriate.
What should I have ready for my home visit?
Before your appointment, I will send you a secure online form so you can provide your details at your own pace. On the day, please have your usual shoes, any insoles or orthotics, an up-to-date medication list and any relevant medical letters available. Photos of any recent concerns may also be helpful.
What if I have an urgent foot problem?
If you have rapidly spreading redness, severe or worsening pain, increasing heat or swelling, fever, sudden discolouration or another serious concern, seek urgent medical advice. Call NHS 111 for guidance, or call 999 or attend A&E in an emergency. For non-emergency concerns, please message me on WhatsApp and I will offer the earliest suitable appointment available.
