Policy for Cancellation and Rescheduling
Cancellation and Rescheduling Policy
Our Policy: Value Your Time and Ours
At Foot Health Care, we understand that your time is precious. To respect everyone’s schedules, please review our cancellation and rescheduling policy:
- Payment and Deposits: Payments for appointments must be made before the appointment. If no payment is received, the appointment will not take place. Please note that deposits are non-refundable in case of cancellation or no-show. However, if you reschedule, your deposit will be automatically transferred to your future booking.
- Cancellation and Rescheduling Window: Clients can cancel or reschedule appointments up to 24 hours before the start time.
- Cancellation Fee: If you cancel with less than 24 hours’ notice, a cancellation fee of £15 will apply. The rest of your payment can be transferred to your future booking or refunded.
We appreciate your understanding and cooperation in helping us maintain a smooth and efficient schedule.
How to Reschedule
To reschedule your appointment:
- Click the Provided Link: Use the link in your confirmation email/sms.
- Contact Us: Reach out via email or phone at least 24 hours before your scheduled start time.
We appreciate your cooperation and understanding as we strive to accommodate your needs and ensure the smooth operation of our schedule.
Need Help?
If you have any questions about cancellations and reschedules, please email us at grace@foothealthcare.co.uk or complete the contact form HERE.
For more details, please click here.
At Foot Health Care…
…we strive to provide the best care for your foot health needs. Moreover, by adhering to our cancellation and rescheduling policy, you help us maintain a smooth and efficient schedule. Consequently, this ensures that all clients receive the attention they deserve. Your cooperation is greatly appreciated and allows us to continue delivering exceptional service.
Furthermore, we believe that respecting each other’s time is essential. Thus, our policy is designed to be fair and considerate to everyone involved. When you follow these guidelines, it not only benefits you but also allows us to better manage our resources and time.
Therefore, should you need to reschedule, we aim to make the process seamless and straightforward. Simply click the provided link in your confirmation email or SMS, or contact us via email or phone at least 24 hours before your scheduled appointment.
Thank you for choosing Foot Health Care. We are committed to providing top-notch foot care services and appreciate your understanding and cooperation in following our policy
